So what happens from the moment you hit Complete Order?
In a nutshell:
But really there's a lot more going on behind the scenes when it comes to getting you your lace extender(s), and we'll break it down here.
As soon as you click "Complete Order" on our website, we're notified within seconds of your order. Since I personally ship your order, I begin my printing the postage label and packing slip for your order, and then I locate your item(s) within our warehouse (which is really about a 200sqft room)!
After carefully packaging your order, we notify USPS to pick up the package that same day. A few hours later, USPS picks up your package and it's on it's way to your doorstep! At this point, a tracking number is emailed to you and you are able to track the package from the moment it leaves Nebraska (where we are) from the moment it arrives to your doorstep. This usually takes 2-5 days -- the closer your are to the midwest, the sooner it will arrive. East & West Coast customers normally receive their orders in 3-4 days.
Once your package is delivered and you open it, we hope you love it! But if not, please send it back to us - we want you to be absolutely thrilled with your order. We'll even send you a postage label so you don't have to pay the shipping cost.
That's really all there is to it! We hope to have you as a customer.
Tanya @ Laci Street
P.S. Here's our official Shipping & Returns page on our website.