1. How long does shipping take?
We have the ability to overnight orders, but if you're located in the United States, usually 2-5 days. Outside the United States, usually 5-10 days. It's FREE shipping on all orders shipping to the United States.
2. Can you ship to Australia, New Zealand or somewhere else outside the USA?
Yes, we ship worldwide!
3. Do you carry my size?
It's likely, and if you don't see it on the store, please email us and we can usually get it quickly!
4. I need plus size lace extenders, do you have any?
We do! Check out our Plus Size Lace Extenders collection.
5. What are the payment options?
Visa, MC, AMEX, Discover, PayPal and Amazon.
6. Where are you based?
7. How do I get in touch with you?
Email or text is the fastest! We are usually able to return phone calls within an hour or two!
8. Is this store secure?
Absolutely! If you are interested in the technical details, our store is Level 1 PCI DSS compliant.
9. How do I return my item(s)?
Returns are FREE. Just shoot us an email to firstname.lastname@example.org with the item(s) you want to return and we'll send you back a postage label.
10. Do you offer wholesale lace extenders?
Yep! Check out the Wholesale Lace Extenders page.
12. My question isn't listed above...
Please ask us! Email us and we'll reply within a few minutes!